We are so pleased that you are considering pursuing a graduate degree at Carleton University. Please be assured that we are taking a flexible and compassionate approach to admissions.
The current public health crisis continues to change daily and it is difficult to predict how long it will continue. However, we are looking forward to starting our new academic year in the fall.
We hope the following will answer some of your questions. Please feel free to send your questions to firstname.lastname@example.org or contact the department directly. You can find contact information for your program on the relevant program pages. It is important that you include your Carleton ID number, if you have one, to assist us in responding to your question.
Please continue to visit the Graduate Admissions website for updated information regarding Carleton’s response to COVID-19.
FAQS FOR PROSPECTIVE GRADUATE STUDENTS
TABLE OF CONTENTS
Admissions and Admission Conditions
Q: Will my application review be affected by the COVID-19 outbreak?
During the pandemic, the Faculty of Graduate and Postdoctoral Affairs and our campus colleagues are providing services remotely during regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday). If you have submitted all required documents along with your application, it will be reviewed using existing processes.
Q: What are the next steps once I have been offered admission?
If you have been offered admission to a Graduate Program at Carleton University, review the checklist for new Graduate Students
Q: What is the deadline to fulfill admission conditions?
Admitted students must have all conditions of admission met by the last day to register for courses in the term to which you were admitted. NOTE: You are not able to register for courses until all conditions of admission have been met. Therefore, we encourage you to meet your admission conditions as soon as possible.
Q: Will you consider electronic transcripts to be official in order to clear my admission decision?
Electronic transcripts will be accepted from Canadian and U.S. institutions and considered official if sent directly from the institution’s Registrar’s Office or other verified records office. Electronic transcripts must be sent to email@example.com. More information about Required Documents can be found here.
Unfortunately, we do not accept transcripts (electronic or hard-copy) from International applicants directly. Applicants who wish to accept their offer of admission should follow the directions in their offer and may be required to submit transcripts in the specified manner to World Education Services (WES).
For further information, please scroll down to the “International Student” section.
Q: What if I can’t get my documents in on time?
You can add documents to your application as they become available. Let us know via email (firstname.lastname@example.org) if any of your documents have been impacted by cancellations or delays related to COVID-19. We will review each application with your particular situation in mind. (Please ensure all applicant inquiries are sent from the email address you have provided on your application and include your Carleton ID number.)
Q: I was accepted into my program, but the acceptance was conditional on receipt of a final transcript, and acceptable final marks. Due to COVID-19, the last term of my current degree has been suspended. What do I do now?
You may request that your application is deferred to a future term. Please consult with your Department to make such a request.
Q: Due to COVID-19, I have been unable to make contact with my referees to secure a required letter of reference. What do I do?
If you have not been able to make contact with your Referees, you are encouraged to make another attempt. If this is unsuccessful, it is recommended that you select a new referee that is available. If you are updating your referees, please contact email@example.com.
Q: I mailed my official documents, but am concerned that there is no one to receive and process them. What do I do?
Although FGPA is operating remotely, we are working to accept and process mail on a regular basis. Rest assured that, if delivered, your documents will be processed.
As an alternative, Electronic transcripts will be accepted from Canadian and U.S. institutions and considered official if sent directly from the institution’s Registrar’s Office or other verified records office. Electronic transcripts must be sent to firstname.lastname@example.org. More information about Required Documents can be found by clicking here.
Fall and Fall/Winter Course Registration and Delivery
Q: When will graduate students be able to register in courses?
Courses for Winter 2021 are now listed. You can use the Course Planning Tool in Carleton Central. NOTE: You must have an offer of admission, without conditions, in order to register in courses.
Q: When will a decision regarding course delivery and campus activities be made for the Summer 2021/Fall 2021 term?
Fall 2020/Winter 2021 is being delivered online based on Public Health advice. This decision ensures that we can continue to provide excellent academic instruction in every possible circumstance, including those that require continued physical distancing. We remain hopeful that we will be able to reopen our physical spaces partially over the coming months and offer some optional on-campus activities when it is safe to do so. In particular, graduate students who have program elements – notably memoirs and theses – requiring specialized research facilities will be contacted over the coming months when their lab or research space is ready and open.
Updates on the Summer 2021/Fall 2021 term will be made following the advice of public health officials and keeping the health and safety of students, staff and faculty at the forefront. Please follow updates on the Carleton University website.
Q: All scheduled graduate courses for the fall 2020 and Winter 2021 terms will be delivered online. Do I have to live in Ottawa if my courses are online?
You can choose to complete courses from your home city and country. Some students may decide they want to move to Ottawa to complete their courses online. However this is not required.
To minimize the risk of contracting and spreading COVID-19, on-campus residence capacity will be modified in line with government guidelines on social distancing, please visit Housing and Residence Life for more information.
We remain hopeful that we will be able to reopen our physical spaces gradually over the coming months and offer some optional on-campus activities when it is safe to do so. In particular, graduate students who have program elements – notably memoirs and theses requiring specialized research facilities – will be contacted over the coming months when their lab or research space is ready to open safely.
International students: We encourage you to apply online for your study permit through Immigration, Refugees and Citizenship Canada (IRCC). Please contact Carleton’s ISSO for further information. You can obtain additional information on the Government of Canada’s website. Getting the study permit/visa process underway will offer you more options in the future.
Q: Will the university adjust schedules of online courses for students in different time zones? Will lectures be live or will recordings be available?
This varies depending on the course as some courses are delivered via pre-recorded lectures and some are delivered via virtual lectures or meeting on Zoom. The best way to know the course delivery method would be to contact the respective department of the course. In normal circumstances, it is viable that schedules get adjusted according to the student’s time zones. However, students can check with their instructor or the department under which the course is offered to confirm. To help support the increase in Carleton’s online learning community, we have created the Carleton Online website.
Q: For online courses, will professors still be holding office hours? If so, will those be in-person or virtually?
Office hours delivery differs depending on the instructor. The best way for students to know this is by contacting the instructor. Several instructors use Big Blue Button (BBB) or Zoom to conduct their office hours virtually. In some instances, the instructor may avail her/himself for an in-person office hour on-campus or other appropriate locations if it’s deemed necessary. Instructors generally make their office hours known in the course outline, and Sept. 2 is the deadline for course outlines to be made available for fall and fall/winter (i.e. full year) courses. Course outlines are generally made available through departmental websites and/or on cuLearn.
Q: Is there any special equipment that we will need for online lectures other than a computer?
Generally, no special equipment is required for online learning except for a computer and high speed Internet access. Headphones may also be required to watch lecture videos where applicable. However, some courses may require the students in the class to secure special equipment. They will need to check with their instructor. A list of the computer requirements is available on the Information Technology Services (ITS) website here.
Q: If I am offered admission to a Graduate Program, can I defer it to a future term?
We understand that factors beyond your control are a reality during this pandemic. If you wish to request a deferral of admission to a future term, please contact the Department to which you were admitted. Deferral requests will be considered carefully and with compassion for Department contacts can be found on the Department and Faculty page.
Q: If I can no longer attend due to COVID-19 imposed issues, what are my options? Can I defer my entry and will I lose my place in the program or my funding?
If you wish to request a deferral of admission to a future term, please contact your Department directly. Deferral requests will be considered carefully and with compassion for your situation.
Q: If I am forced to defer to a future term, will I lose the major external award that I won (OGS, Tri-council Award)?
New incoming Master’s students who have been offered a Tri-council CGSM (SSHRC/NSERC, CIHR) award or OGS award and wish to defer their admission may have the option to defer their award and should be in touch with Leslie Main at email@example.com.
New incoming PhD students who have been offered a Tri-council PhD award (SSHRC/NSERC, CIHR) and wish to defer their admission and therefore defer their award start date must be in touch with the Tri-council agency to request a deferral of their award start date. New incoming PhD students who have been offered an OGS should be in touch with Leslie Main at firstname.lastname@example.org.
Fees and Funding
Q: What is the deadline to pay tuition fees?
All dates and deadlines pertaining to student fees can be found at on the Student Accounts webpage
Residence and Student Services
Q: Regarding on-campus accommodation for the 2020/2021 academic year: Is Carleton accepting/processing residence requests? What changes and considerations have been made due to COVID-19?
All COVID-19 information pertaining to on-campus residence can be found on the Housing and Residence Life website
Q: Who can help me with an immigration question such as study or work permits?
The International Student Services Office (ISSO) has certified Immigration Advisors who can provide guidance to students. You can contact the ISSO at email@example.com. You can also review the ISSO’s FAQ website at https://carleton.ca/isso/coronavirus-covid-19/.
Q: Is there any special financial assistance for international PhD students?
Effective fall 2020, new and current full-time international PhD students will be eligible to receive a bursary that will reduce their tuition to the amount paid by domestic PhD students in the same program. There is no need to apply; full-time international PhD students within five calendar years from the date they started their program are eligible to receive this tuition support. Existing bursaries, offered through the IDTS program, will be replaced with the new bursary, which covers the difference between international and domestic PhD tuition fees. For more information, click here.
Q: Will you consider accepting DuoLingo tests instead of IELTS/CAEL/TOEFL?
At this time, we are not able to accept DuoLingo or tests other than those published on our website.
As the world begins to open again from the pandemic, so are language testing centers. Openings vary by country and are dependent on the prevalence of the coronavirus and local government mandates. The availability of test centers could change due to these factors. Test takers can search for currently available test seats on the TOEFL iBT registration page. Check the TOEFL webpage for continued updates
The TOEFL iBT® Special Home Edition test is available everywhere that TOEFL iBT testing is normally available, with the exception of Mainland China and Iran. The Faculty of Graduate and Postdoctoral Affairs will continue to accept this as an official ESL score.
In locations where it is permitted and safe to do so, IELTS testing is going ahead, with additional precautions in place to help protect the health of test takers and staff. View the list of opening locations on the IELTS website.
IELTS is offering the IELTS Indicator test in selected locations where it is not currently possible to deliver in-person IELTS testing. Check your location availability and testing restrictions on the IELTS website. The Faculty of Graduate and Postdoctoral Affairs will continue to accept the IELTS indicator as an official ESL score.
Q: I have been offered admission with a condition to get a World Education Services (WES) academic evaluation. WES had originally indicated that their operations were suspended until further notice. Is that still the case?
WES has resumed operations and is processing academic documents. Institutions are encouraged to contact WES to make arrangements to submit electronic documents if possible as this will speed up the overall process. If your institution is closed and unable to provide paper or electronic documents, you will have to wait until such time that your academic documents can be sent to WES. If you have completed a WES evaluation for immigration purposes or otherwise, WES may be able to use your documents already on file to upgrade your evaluation to the required ICAP course-by-course evaluation required by the Faculty of Graduate and Postdoctoral Affairs.
Q: Will I be allowed to come to Canada? Should I apply for a study permit, or should I request to defer my admission?
When you accept an offer to study at Carleton University, we recommend that you apply for your study permit/visa as soon as possible. The Government of Canada is continuing to accept and process applications, although travel restrictions are currently in place for foreign nationals. Immigration, Refugees and Citizenship Canada is requesting that applications for study permits be made online only. International students must have been approved for their study permit before starting their online studies if they want them to count towards the length of their Post Graduate Work Permit (PGWP). (You can get more information on the Government of Canada’s website.) Getting the study permit/visa process underway will offer you alternatives. You can request to defer admission at a later date, if you wish, as more details become available. More information about applying for a study permit is available from Carleton’s International Student Services Office.
Q: I was planning to attend Carleton, but I am having trouble receiving documentation (visas, study permits) from my government. What should I do?
We understand that factors beyond your control are a reality during this pandemic. If you wish to request a deferral of admission to a future term, please contact your Department directly. Deferral requests will be considered carefully and with compassion for your situation.
Q: If classes are offered online, will a study permit be required if I am completing these classes in my home country?
We encourage you to apply online for a study permit as soon as you are able. International students must have been approved for their study permit before starting their online studies if they want them to count towards the length of their Post Graduate Work Permit (PGWP). For more information and questions, please visit the International Student Services Office webpage.
General/Administrative & Contact Info
Q: Where can I find all communications from Carleton University regarding the ongoing COVID-19 situation and how it will affect studies?
Q: Where can I direct my questions?
If your question is program-related, please contact your relevant program department. You can find the appropriate person’s name on the program page.
International students with non-program questions can email the International Student Services Office at: firstname.lastname@example.org. Other concerns can be directed to email@example.com. Please ensure that you include your Carleton ID number, if you have one, to assist us in responding to your question