We are so pleased that you are considering pursuing a graduate degree at Carleton University. Please be assured that we are taking a flexible and compassionate approach to admissions.

The current public health crisis continues to change daily and it is difficult to predict how long it will continue. However, we are looking forward to starting our new academic year in the fall.

We hope the following will answer some of your questions. Please feel free to send your questions to graduate_studies@carleton.ca or contact the department directly. You can find contact information for your program on the relevant program pages. It is important that you include your Carleton ID number, if you have one, to assist us in responding to your question.

Please continue to visit the Graduate Admissions website for updated information regarding Carleton’s response to COVID-19.

FAQS FOR PROSPECTIVE GRADUATE STUDENTS

TABLE OF CONTENTS

Admissions & Admission Conditions
Fall & Winter Course Registration & Delivery
Deferrals
Fees & Funding
Residence & Student Services
International Students
General/Administrative & Contact Info

 Admissions and Admission Conditions

Q: Will my application review be affected by the COVID-19 outbreak?
During the pandemic, the Faculty of Graduate and Postdoctoral Affairs and our campus colleagues are providing services remotely during regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday). If you have submitted all required documents along with your application, it will be reviewed using existing  processes.

Q:  What are the next steps once I have been offered admission?

If you have been offered admission to a Graduate Program at Carleton University, review the checklist for new Graduate Students

Q: What is the deadline to fulfill admission conditions?

Admitted students must have all conditions of admission met by September 15, 2020.  NOTE:  You are not able to register for courses until all conditions of admission have been met.  Therefore, we encourage you to meet your admission conditions as soon as possible.

Q: Will you consider electronic transcripts to be official in order to clear my admission decision?
Electronic transcripts will be accepted from Canadian and U.S. institutions and considered official if sent directly from the institution’s Registrar’s Office or other verified records office. Electronic transcripts must be sent to graduate.studies@carleton.ca. More information about Required Documents can be found here.

Unfortunately, we do not accept transcripts (electronic or hard-copy) from International applicants directly. Applicants who wish to accept their offer of admission should follow the directions in their offer and may be required to submit transcripts in the specified manner to World Education Services (WES).

For further information, please scroll down to the “International Student” section.

Q: What if I can’t get my documents in on time?
You can add documents to your application as they become available. Let us know via email (graduate.studies@carleton.ca) if any of your documents have been impacted by cancellations or delays related to COVID-19. We will review each application with your particular situation in mind. (Please ensure all applicant inquiries are sent from the email address you have provided on your application and include your Carleton ID number.)                                  

Q: I was accepted into my program, but the acceptance was conditional on receipt of a final transcript, and acceptable final marks. Due to COVID-19, the last term of my current degree has been suspended. What do I do now?
You may request that your application is deferred to a future term. Please consult with your Department to make such a request.

Q: Due to COVID-19, I have been unable to make contact with my referees to secure a required letter of reference. What do I do?
If you have not been able to make contact with your Referees, you are encouraged to make another attempt. If this is unsuccessful, it is recommended that you select a new referee that is available. If you are updating your referees, please contact graduate.studies@carleton.ca.

Q: I mailed my official documents, but am concerned that there is no one to receive and process them. What do I do?
Although FGPA is operating remotely, we are working  to accept and process mail on a regular basis. Rest assured that, if delivered, your documents will be processed.

As an alternative, Electronic transcripts will be accepted from Canadian and U.S. institutions and considered official if sent directly from the institution’s Registrar’s Office or other verified records office. Electronic transcripts must be sent to graduate.studies@carleton.ca. More information about Required Documents can be found by clicking here.

FGPA can also accept electronic versions of valid TOEFL, IELTS, GRE, CAEL and Pearson language tests which will then be verified through official channels.

Fall and Fall/Winter Course Registration and Delivery

Q:  When will graduate students be able to register in courses?

Courses will be listed June 8, 2020. You can use the Course Planning Tool in Carleton Central. The first day of course registration for Grad students is July 3, 2020.  NOTE:  You must have an offer of admission, without conditions, in order to register in courses.

Q: When will a decision regarding course delivery and campus activities be made for the Fall 2020 term?  Will the Winter 2021 term also be impacted by COVID-19?  What date will we know this?

The university is guaranteeing that all scheduled graduate courses for the Fall 2020 term will be delivered online. This decision ensures that we can continue to provide excellent academic instruction in every possible circumstance, including those that require continued physical distancing. We remain hopeful that we will be able to reopen our physical spaces partially over the coming months and offer some optional on-campus activities when it is safe to do so. In particular, graduate students who have program elements – notably memoirs and theses – requiring specialized research facilities will be contacted over the coming months when their lab or research space is ready and open.

Updates on the Winter 2021 term will be made following the advice of public health officials and keeping the health and safety of students, staff and faculty at the forefront.  Please follow updates on the Carleton University website.

Q: Will the university adjust schedules of online courses for students in different time zones? Will lectures be live or will recordings be available?

This varies depending on the course as some courses are delivered via pre-recorded lectures and some are delivered via virtual lectures or meeting on Zoom. The best way to know the course delivery method would be to contact the respective department of the course. In normal circumstances, it is viable that schedules get adjusted according to the student’s time zones. However, students can check with their instructor to confirm. Also, students will be able to view specific information about planned course delivery when the timetable goes live on June 8. However, updates may occur between the publishing of the fall and winter schedules and the start of registration. If, after the timetable is live, a student still has questions about a course’s delivery, they can contact the department under which the course is offered.  To help support the increase in Carleton’s online learning community, we have created the Carleton Online website.

Q: If courses will be online, will professors still be holding office hours? If so, will those be in-person or virtually?

Office hours delivery differs depending on the instructor. The best way for students to know this is by contacting the instructor. Several instructors use Big Blue Button (BBB) or Zoom to conduct their office hours virtually. In some instances, the instructor may avail her/himself for an in-person office hour on-campus or other appropriate locations if it’s deemed necessary. Instructors generally make their office hours known in the course outline, and Sept. 2 is the deadline for course outlines to be made available for fall and fall/winter (i.e. full year) courses. Course outlines are generally made available through departmental websites and/or on cuLearn.

Q: What happens if I register for fall 2020, and the university is unable to deliver my program? What are my options?
We understand that factors beyond your control are a reality during this pandemic. If you wish to request a deferral of admission to a future term, please contact your Department directly. Deferral requests will be considered carefully and with compassion for your situation.

Q: Is there any special equipment that we will need for online lectures other than a computer?
Generally, no special equipment is required for online learning except for a computer and high speed Internet access. Headphones may also be required to watch lecture videos where applicable. However, some courses may require the students in the class to secure special equipment. They will need to check with their instructor. A list of the computer requirements is available on the Information Technology Services (ITS) website here.

Deferrals

Q: If I am offered admission to a Graduate Program, can I defer it to a future term?
We understand that factors beyond your control are a reality during this pandemic. If you wish to request a deferral of admission to a future term, please contact the Department to which you were admitted. Deferral requests will be considered carefully and with compassion for Department contacts can be found on the Department and Faculty page.

Q: If I can no longer attend in fall 2020 due to COVID-19 imposed issues, what are my options? Can I defer my entry and will I lose my place in the program or my funding?
If you wish to request a deferral of admission to a future term, please contact your Department directly. Deferral requests will be considered carefully and with compassion for your situation.

Q: If I am forced to defer to a future term, will I lose the major external award that I won (OGS, Tri-council Award)?

New incoming Master’s students who have been offered a Tri-council CGSM (SSHRC/NSERC, CIHR) award or OGS award and wish to defer their admission may have the option to defer their award and should be in touch with Leslie Main at leslie.main@carleton.ca.

New incoming PhD students who have been offered a Tri-council PhD award (SSHRC/NSERC, CIHR) and wish to defer their admission and therefore defer their award start date must be in touch with the Tri-council agency to request a deferral of their award start date. New incoming PhD students who have been offered an OGS  should be in touch with Leslie Main at leslie.main@carleton.ca.

Fees and Funding

Q: What is the deadline to pay tuition fees?

All dates and deadlines pertaining to student fees can be found at on the Student Accounts webpage

Residence and Student Services

Q: Regarding on-campus accommodation for the 2020/2021 academic year: Is Carleton accepting/processing residence requests?  What changes and considerations have been made due to COVID-19?

All COVID-19 information pertaining to on-campus residence can be found on the Housing and Residence Life website

International Students

Q: Is there any special financial assistance for international PhD students?

Effective fall 2020, new and current full-time international PhD students will be eligible to receive a bursary that will reduce their tuition to the amount paid by domestic PhD students in the same program. There is no need to apply; full-time international PhD students within five calendar years from the date they started their program are eligible to receive this tuition support. Existing bursaries, offered through the IDTS program, will be replaced with the new bursary, which covers the difference between international and domestic PhD tuition fees. For more information, click here.

Q: Will you consider accepting DuoLingo tests instead of IELTS/CAEL/TOEFL?

At this time, we are not able to accept DuoLingo or tests other than those published on our website.

As of April 2, 2020, the TOEFL iBT® Special Home Edition test is available everywhere that TOEFL iBT testing is normally available, with the exception of Mainland China and Iran.

As of April 22, 2020, IELTS is offering the IELTS Indicator test in selected locations where it is not currently possible to deliver in-person IELTS testing. Check your location availability and testing restrictions on the IELTS website. The Faculty of Graduate and Postdoctoral Affairs will accept the IELTS indicator as an official ESL score.

Q: I have been offered admission with a condition to get a World Education Services (WES) academic evaluation. WES had originally indicated that their operations were suspended until further notice. Is that still the case?

As of May 1, 2020, WES has resumed processing mailed academic documents. WES is also encouraging institutions to submit secure electronic documents directly to WES for consideration and review. If your institution is closed and unable to provide paper or electronic documents, you will have to wait until such time that your academic documents can be sent to WES.  If you have completed a WES evaluation for immigration purposes or otherwise, WES may be able to use your documents already on file to upgrade your evaluation to the required ICAP course-by-course evaluation required by the Faculty of Graduate and Postdoctoral Affairs.

If you have a completed academic credential evaluation from ICAS, IQAS or ICES, we may consider this as an alternative to WES at this time. Please send your completed ICAS, IQAS or ICES report to graduate.studies@carleton.ca for consideration and review.

Q: Will I be allowed to come to Canada? Should I apply for a study permit, or should I request to defer my admission?

When you accept an offer to study at Carleton University, we recommend that you go ahead and apply for your study permit/visa. The Government of Canada is continuing to accept and process applications, although travel restrictions are currently in place for foreign nationals. Immigration, Refugees and Citizenship Canada is requesting that applications for study permits be made online only. International students must have been approved for their study permit before starting their online studies if they want them to count towards the length of their Post Graduate Work Permit (PGWP).  (You can get more information on the Government of Canada’s website.) Getting the study permit/visa process underway will offer you alternatives. You can request to defer admission at a later date, if you wish, as more details become available. More information about applying for a study permit is available from Carleton’s International Student Services Office.

Q: I was planning to attend Carleton in the fall 2020 term, but I am having trouble receiving documentation (visas, study permits) from my government. What should I do?
We understand that factors beyond your control are a reality during this pandemic. If you wish to request a deferral of admission to a future term, please contact your Department directly. Deferral requests will be considered carefully and with compassion for your situation.

Q: If classes are offered online, will a study permit be required if I am completing these classes in my home country?

We encourage you to apply online for a study permit as soon as you are able.  International students must have been approved for their study permit before starting their online studies if they want them to count towards the length of their Post Graduate Work Permit (PGWP). For more information and questions, please visit the International Student Services Office webpage.

General/Administrative & Contact Info

Q: Where can I find all communications from Carleton University regarding the ongoing COVID-19 situation and how it will affect studies?

All messages related to COVID-19 planning can be viewed on the Carleton University website.  Graduate program messaging and FAQ’s can viewed on the Admission page and the Current Student page.

Q: Where can I direct my questions?
If your question is program-related, please contact your relevant program department. You can find the appropriate person’s name on the program page.

International students with non-program questions can email the International Student Services Office at: isso@carleton.ca. Other concerns can be directed to graduate_studies@carleton.ca. Please ensure that you include your Carleton ID number, if you have one, to assist us in responding to your question